Responsible Gaming
At Spinit, we are committed to providing a safe and enjoyable gaming environment while promoting responsible gambling practices. We understand the potential social and financial risks associated with gambling, and we encourage all our players to play responsibly and within their limits.
Understanding the Risks
Gambling involves games of chance that require money, and it is important to recognise that losses can occur. Gambling can become addictive and harmful if not controlled or kept in moderation. We urge all players to be aware of these risks and to seek help if they feel their gambling is becoming problematic.
Responsible Gaming Tools and Measures
To support responsible gaming, Spinit offers several tools and options designed to help you manage your gambling activity effectively. These tools can be accessed by contacting our Customer Support team, who will guide you through the procedures.
Self-Exclusion
If you feel the need to take a break from gambling for an indefinite period, you can request self-exclusion. This measure will close your Player Account permanently and refund any remaining balance. Once self-excluded, you will not receive any promotional offers or communications from us, and you will not be able to reopen your account.
Cool Down Period
For those who require a short break rather than permanent exclusion, a 24-hour Cool Down period is available. During this time, you will be temporarily prevented from gambling on our website. You will receive confirmation once the Cool Down period is activated.
If you wish to adjust your Cool Down period:
- Extending the Cool Down period will take effect immediately.
- Shortening the Cool Down period can only be done after a 24-hour waiting time, unless the existing period is due to end within 24 hours, in which case it remains unchanged.
Age Restrictions and Child Protection
Spinit strictly prohibits underage gambling. We implement robust measures to prevent children from accessing our website, including requiring date of birth verification during registration.
To further protect children, we recommend the use of internet filtering software such as Net Nanny, CYBERsitter, or Internet Content Rating Association tools. These programs help block access to gambling websites and allow parents to monitor and schedule their children’s internet usage.
Support and Assistance
If you are concerned about your gambling behaviour, help is available. We encourage you to contact specialist organisations such as GamCare and GambleAware, which provide confidential support and advice for problem gambling.
Remember, gambling should be a fun and entertaining activity. Please play responsibly and seek help if you need it.